Account Manager (m/w/d)

Köln Vertrieb Vollzeit

Userlike UG Profil

***WE ARE USERLIKE:
Launched in 2011 and based in Cologne, Userlike is a leading customer communication solution combining web chat with mobile messaging. We power more than 15,000 support and sales teams around the globe. Industry leaders such as BMW, Allianz and Lufthansa trust Userlike to connect with their customers.

***HOW USERLIKE WORKS:
Messenger apps have radically changed how we communicate with each other so why do most businesses still rely on channels from the desktop era? Userlike brings the messaging experience into customer communication by building a support hub for web chat, WhatsApp, Facebook Messenger and more. Our software enables millions of users worldwide to chat with businesses directly and conveniently, making online support more personal and effective.

***OUR MISSION:
Besides our software, we’re working on our mission to improve the world through better customer interactions. If you want to actively influence the communication of the future with your work, become a part of our team.

***WHAT WE OFFER:
Our team is the engine behind Userlike. Join an ambitious and growing startup in the center of Cologne.

  • A unique hybrid of German and Silicon Valley business culture
  • A great team with inspiring colleagues
  • Unbureaucratic structures and short decision-making processes
  • A company culture that inspires you to bring out the best of yourself
  • Various policies and budgets to support a personalized growth plan. We believe in training our people so well that they could leave, and treating them so well that they want to stay.
  • A modern office space that enables you to do your best work
  • Competitive benefits such as flexible working hours
  • Fun team activities, like occasional bootcamp and yoga classes, team dinners, a summer and Christmas party and a bi-yearly company retreat
  • A transparent culture in which you’re encouraged to speak up, take ownership and bring any issues to the surface.

Take a peek at our Instagram to get an idea of what working at Userlike looks like: https://www.instagram.com/userlike_livechat/

***OUR DEVELOPMENT TEAM
We are highly passionate about our product, it’s central to our daily operations. We believe that if you build a truly great product, success will follow. That’s why everyone in our company dedicates time and effort into optimizing Userlike.

Niklas Opaska (Frontend Developer):
“The development team at Userlike has the most talent I’ve ever worked with. This makes it possible to achieve a lot even with a small team and improve together on a daily basis. I feel my work has a real impact on the product we build.” Our development team of 12 consists of passionate developers and interface designers. Currently, we are building up the team and therefore looking for other passionate developers (Backend, Frontend, Fullstack, DevOps) to join us. –